Privacy Policy & Cookie Policy

Last updated: December 25, 2025

1. Introduction

Welcome to fechPup (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services (collectively, the “Services”).

By using fechPup, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following information when you use fechPup:

Name
Email address
Account details
Pet-related information (e.g. pet name, type, preferences)
Location data (only if you choose to provide it)
Communications you send to us

2.2 Automatically Collected Information

When you access our Services, we may automatically collect:

IP address
Device type and browser
Operating system
Pages viewed and interactions
Date and time of access

3. How We Use Your Information

We use your information to:

Provide and maintain fechPup services
Create and manage user accounts
Allow you to add pets, places, or community content
Improve app performance and user experience
Communicate with you about updates or support
Ensure security and prevent fraud
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data.

We may share information only:

With trusted service providers (hosting, analytics, email services)
If required by law or legal process
To protect the rights, safety, or property of fechPup and its users

All third parties are required to protect your data.

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent at any time
Object to certain processing activities

You can exercise these rights by contacting us at hello@fechpup.com.

7. Children’s Privacy

fechPup is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an app. They help us improve functionality, performance, and user experience.

9. Types of Cookies We Use

9.1 Essential Cookies

These cookies are necessary for the Services to function properly and cannot be disabled.

9.2 Analytics Cookies

These cookies help us understand how users interact with fechPup so we can improve performance and features.

9.3 Functional Cookies

These cookies remember your preferences (such as language or login status) to provide a better experience.

10. Managing Cookies

You can manage or disable cookies through your browser or device settings.

Please note that disabling cookies may affect the functionality of fechPup.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of fechPup after changes means you accept the updated Policy.

12. Contact Us

If you have any questions about this Privacy & Cookie Policy or your data, please contact us at:

Email: hello@fechpup.com

Website Name: fechPup

Website Policies